Deposit limits
Choose a daily, weekly or monthly cap in A$ and any deposit that would tip you over is knocked back. Winding a limit down happens on the spot; winding it up waits out a 24-hour cooling-off period first.
Responsible gambling
Punting should stay a bit of fun, never something that costs you the rent. Every tool below sits one click away in your account, beats any promotion, and can't be undone while its cooling-off window is still running. A quick heads-up for Aussie players: Duel is an offshore operator and is not licensed in Australia, so local consumer protections don't apply, set your own limits and lean on the free support services listed further down.
Five safer-gambling tools built into every account
Loss limits
Cap how much you can go down across a rolling 24-hour, 7-day or 30-day window. Once you reach the figure you set, betting is paused until that window ticks over, so a rough night can't snowball.
Session-time alerts
A pop-up every 30, 60 or 90 minutes shows how long you've been on and whether you're up or down. Prefer a hard stop? Set a session cap and the lobby logs you out when you hit it.
Cooling-off
Need a short breather? Lock the account for 24 hours, 7 days or 30 days in one click. While it's on you can't deposit, bet or change limits, but your withdrawals stay open the whole time.
Self-exclusion
Shut the door for 1, 3, 6 or 12 months, or for good. Once it's on, the casino blocks re-registration from the same email, payment method or device, and the lockout can't be lifted early, no exceptions. For a register-wide block across Australian-licensed operators, also sign up to BetStop, the national self-exclusion scheme.
If any of this rings a bell
When the punt stops being fun
If any of these sound familiar, chasing your losses, hiding your play from family or mates, betting with money set aside for rent, bills or food, fibbing about how much you've spent, or feeling wound up when you're not playing, it's time to pull up and reach out. The Australian services below are free, confidential and have no connection to any casino.
Free Australian help services
Gambling Help Online
Australia's national service. Free, confidential counselling 24/7 on 1800 858 858.
gamblinghelponline.org.au →
BetStop
The free national self-exclusion register, run by ACMA. Block yourself from all licensed Australian operators in minutes.
betstop.gov.au →
Gambler's Help
Free face-to-face and phone counselling across Australian states and territories.
gamblershelp.com.au →
Lifeline Australia
24/7 crisis support and suicide prevention on 13 11 14 if things feel overwhelming.
lifeline.org.au →
Frequently asked questions
Does self-exclusion lock up my balance?
No. Self-exclusion stops new deposits and bets, but it never touches your withdrawals. Any balance sitting in the account when you exclude is paid out on the same timelines as any other cash-out.
Can I drop a deposit limit straight away?
Yes. Lowering or removing a limit takes effect immediately. Pushing a limit higher always waits out a 24-hour cooling-off window, by design, so a heated moment can't undo your own guardrails.
18+ only. Duel is an offshore operator and is not licensed in Australia, so the consumer protections that cover Australian-licensed sites do not apply here. The casino can refuse service or self-exclude any account showing signs of harm, even without a request from the player. Gambling can be addictive, please play within your means. For free, confidential help anywhere in Australia, call Gambling Help Online on 1800 858 858 or Lifeline on 13 11 14.